Welcome to The Choice at aarineedles.com! We strive to provide you with the best products and customer experience. If you are not completely satisfied with your purchase, we’re here to help.
Returns
Eligibility for Returns:
- Items must be returned within 7 days of receipt.
- Products must be unused, in their original condition, and in the original packaging.
- Certain items, such as custom orders or sale items, are non-returnable.
How to Initiate a Return:
- Contact our customer service team at thechoice@aarineedles.com or 9082069861
- Provide your order number and details about the item you wish to return.
- We will guide you through the return process.
Refunds
Processing Refunds:
- Once we receive your returned item, we will inspect it and notify you of the status of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5-7 business days.
Shipping Costs:
- Original shipping costs are non-refundable.
- Customers are responsible for return shipping costs unless the item is defective or the wrong item was sent.
Exchanges
If you need to exchange an item for a different size or colour, please contact us at thechoice@aarineedles.com within 7 days of receipt. We will assist you in processing the exchange.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at thechoice@aarineedles.com with photos and a description of the issue. We will work to resolve the issue as quickly as possible.